Terms and Conditions

1. Acceptance of Terms

By accessing or using walkonetech.com, submitting information through the website, or using an available website feature, you acknowledge that you have read and agree to these Terms and Conditions.

If you do not agree, do not use the website or submit information through it.

2. Eligibility and Authority

The website is intended for adults, business owners, organizational representatives, and individuals seeking professional technology or digital services.

You must be at least 18 years old to submit a service request. If you act on behalf of a business, library, nonprofit organization, government entity, or other organization, you represent that you have authority to communicate and make requests on its behalf.

3. Website Purpose

The website provides general information about WalkOne, its services, prior work, support resources, contact methods, policies, and service-request processes.

Website content is provided for general informational purposes and may not describe every available service, qualification, limitation, price, or project requirement.

4. No Automatic Client Relationship

Visiting the website, sending an email, calling WalkOne, submitting a contact form, uploading files, or receiving an initial response does not by itself:

• Create a client, consultant, fiduciary, or other professional relationship;
• Require WalkOne to accept a project;
• Reserve availability or establish a deadline;
• Create confidentiality beyond obligations imposed by law or a signed agreement; or
• Guarantee a quote, result, recommendation, response time, or service outcome.

A client relationship begins only when WalkOne expressly accepts the engagement and the parties complete any required proposal, contract, deposit, authorization, or onboarding process.

5. Service Engagements

Accepted projects and ongoing services may be governed by a HoneyBook proposal, contract, statement of work, invoice, maintenance agreement, hosting agreement, or other written terms.

Those documents may address scope, deliverables, milestones, client responsibilities, revision limits, licenses, ownership, payment, cancellation, warranties, support, and other project-specific terms.

Website-maintenance clients may also be subject to our Website Maintenance Service Level Agreement.

6. Estimates, Pricing, Invoices, and Payments

Unless expressly stated otherwise, website descriptions and general pricing references are not binding offers. Quotes and estimates may change after discovery, technical review, scope changes, vendor pricing changes, or the identification of additional requirements.

WalkOne does not currently accept payments directly through walkonetech.com. Proposals, contracts, invoices, and payments are generally administered through HoneyBook and its client portal.

Payment terms, deposits, due dates, late charges, cancellation terms, and refund eligibility are governed by the applicable client agreement and invoice.

7. Contact Forms, Uploaded Files, and Submissions

You agree that information submitted through the website will be accurate, relevant, and lawful. You are responsible for reviewing your submission before sending it.

You must not submit:

• Malware, executable code, malicious scripts, or harmful files;
• Passwords, private encryption keys, or credentials unless specifically requested through an approved method;
• Complete payment-card information;
• Protected health information or highly sensitive personal data not reasonably required for the request;
• Content that infringes intellectual-property, privacy, publicity, contractual, or other rights;
• Unlawful, defamatory, threatening, deceptive, abusive, or obscene material; or
• Files or content unrelated to a legitimate request for WalkOne services.

WalkOne may reject, quarantine, remove, or decline to open any submission that presents a security, legal, technical, or operational concern.

8. Acceptable Use

You may not use the website to:

• Violate applicable law or another person’s rights;
• Attempt unauthorized access to any account, server, website, form, file, or network;
• Probe, scan, test, bypass, or interfere with security or access controls;
• Introduce viruses, malware, automated attacks, scraping tools, or excessive requests;
• Impersonate another person or misrepresent your identity or authority;
• Use contact information for spam, harassment, or unsolicited commercial solicitation;
• Copy or republish website materials beyond uses permitted by law or written authorization;
• Interfere with website operation or another visitor’s use; or
• Use the website for fraudulent, abusive, or deceptive purposes.

9. Website Intellectual Property

Unless otherwise stated, the website and its original content—including text, graphics, branding, layouts, design elements, code, illustrations, photographs, service descriptions, and documentation— are owned by WalkOne Technology Solutions, LLC or used under license.

WalkOne grants you a limited, revocable, nonexclusive, nontransferable right to access and use the website for lawful personal or internal business purposes.

No ownership rights are transferred. You may not reproduce, distribute, sell, sublicense, modify, create derivative works from, publicly display, or commercially exploit protected website content without written permission, except as allowed by law.

Third-party names, logos, trademarks, and materials remain the property of their respective owners.

10. Client Content and Permissions

You retain ownership of original content and files you submit, subject to third-party rights and applicable client agreements.

By submitting materials for evaluation or an accepted project, you grant WalkOne a limited right to access, copy, store, modify, transmit, and otherwise use those materials as reasonably necessary to evaluate the request, provide services, maintain records, create backups, and communicate with you.

You represent that you own or have permission to use and provide all submitted text, photographs, logos, fonts, software, data, media, and other materials.

11. Third-Party Websites, Platforms, and Services

The website may link to, embed, rely on, or interact with third-party services such as hosting providers, client portals, file-storage systems, analytics tools, email providers, social networks, software vendors, and payment processors.

Third-party services are controlled by their respective providers and are subject to their own terms, policies, availability, security, pricing, and functionality.

WalkOne does not endorse every statement or offering on an external website and is not responsible for third-party outages, changes, content, data practices, or acts outside WalkOne’s reasonable control.

12. Text Messaging

Optional customer-care text messaging is governed by our SMS Terms and Conditions.

Consent to receive SMS messages is not a condition of purchasing services. Message and data rates may apply, and users may reply STOP to opt out or HELP for assistance.

13. Privacy

Our collection, use, retention, and disclosure of personal information are described in our Privacy Policy.

By using the website, you acknowledge that internet transmission and electronic storage involve inherent security risks and cannot be guaranteed to be completely secure.

14. Website Availability and Changes

WalkOne may update, modify, suspend, restrict, or discontinue any website feature, content, page, or service description at any time.

We do not guarantee uninterrupted availability, freedom from errors, compatibility with every browser or device, or that all content will always be current or complete.

Maintenance, hosting issues, security events, vendor failures, internet outages, and circumstances outside our control may temporarily affect availability.

15. Disclaimers

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise.

WalkOne disclaims implied warranties of merchantability, fitness for a particular purpose, noninfringement, accuracy, availability, and freedom from harmful components, to the extent permitted by applicable law.

General website content is not legal, tax, accounting, cybersecurity, insurance, or other regulated professional advice. You should consult an appropriately qualified professional when such advice is needed.

No website, network, software product, or security practice can guarantee complete protection against every vulnerability, outage, attack, data loss, or unauthorized access.

16. Limitation of Liability

To the fullest extent permitted by law, WalkOne and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

• Your use of or inability to use the website;
• Reliance on website content;
• Third-party websites, platforms, products, or services;
• Unauthorized access, malicious submissions, malware, or security incidents;
• Loss of data, revenue, profits, business opportunities, reputation, or goodwill; or
• Events outside WalkOne’s reasonable control.

To the fullest extent permitted by law, WalkOne’s aggregate liability arising solely from your use of the public website, where no paid client agreement applies, will not exceed one hundred United States dollars (US $100).

Liability associated with paid services is governed by the applicable signed client agreement. Nothing in these terms limits liability that cannot lawfully be limited.

17. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless WalkOne Technology Solutions, LLC and its owners, employees, contractors, and representatives from claims, losses, liabilities, damages, judgments, and reasonable costs arising from:

• Your unlawful or prohibited use of the website;
• Your violation of these Terms and Conditions;
• Content or files you submit;
• Your infringement or violation of another person’s rights; or
• Your fraudulent, malicious, or unauthorized conduct.

18. Suspension and Termination

WalkOne may restrict, block, or terminate access to the website or particular features when reasonably necessary to address misuse, unlawful activity, security risk, excessive automated traffic, harassment, fraud, or a violation of these terms.

Provisions that by their nature should survive termination—including ownership, disclaimers, liability limitations, indemnification, governing law, and dispute provisions—will remain effective.

19. Governing Law

These Terms and Conditions are governed by the laws of the State of Michigan and applicable United States federal law, without regard to conflict-of-law principles.

20. Disputes and Venue

Before filing a formal claim arising solely from website use, you agree to contact WalkOne at support@walkonetech.com and make a reasonable good-faith effort to resolve the dispute informally.

Unless a signed client agreement provides otherwise, any legal action relating to these website terms must be brought in a court of competent jurisdiction located in Oakland County, Michigan, or the applicable federal court serving that location, and the parties consent to that jurisdiction and venue.

21. Changes to These Terms

WalkOne may revise these Terms and Conditions to reflect changes in the website, services, vendors, laws, security practices, or business operations.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after revised terms become effective constitutes acceptance of the updated terms.

22. General Provisions

Entire Agreement for Website Use

These Terms and Conditions, together with the Privacy Policy and SMS Terms where applicable, constitute the agreement governing use of the public website. Separate signed agreements govern accepted client services.

Severability

If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.

No Waiver

A failure to enforce a provision does not waive the right to enforce it later.

Assignment

You may not assign your rights or obligations under these terms without WalkOne’s written consent. WalkOne may assign these terms in connection with a merger, sale, reorganization, or transfer of business operations.

Headings

Headings are provided for convenience and do not change the meaning of these terms.